and exercise of the right of withdrawal
For a return request or to exercise your right of withdrawal, you have 30 working days to make your request after the receipt of your package. To return your order, you must first make a request to our customer service that you can contact:
> Using the form below
> By phone on 01 30 09 5000 (open Monday to Friday from 8h30 to 12h and 13h to 17h)
> By mail at: Saber - 4 allee des Vergers - 78240 Aigremont - France. You can download the application form: click here (PDF)
As part of the exercise of the right of withdrawal, the cost of return will be at our expense and a return slip Chronopost will be sent to you on request.
In the case of a return, if your delivery does not comply with your order or if your items are damaged, return shipping costs are taken at our expense and a Chronopost return slip will be sent to you on request.
For more information, please see our Terms and Conditions.